The Benchmarking techniques develop from Xerox’s pioneering visit to Japan. However, the application of the benchmarking idea to the banking business did not get put awaiting the late 1990s. The Process benchmarking in fastidious is a tool that assist FIs to slash costs get better efficiency and incorporate business processes. Though process benchmarking involves revealing what may be careful as susceptible or secret information forming de facto benchmarking corporation with opponent agree to contribute institutions to evaluate cost and output reward and drawback, when performing key processes involved in loan operations. This paper in attendance an application of process benchmarking to lending process across Australia to emphasize differences in costs involved in apparently indistinguishable value manacles.
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